A Hungarian au pair poses problems for immigration staff, and a visitor to the VIP suite has an unnerving experience.

Tonight animal health officer Stuart King encounters a pampered poodle, and Canadian Airlines concierge Kelvin Ogunjimi must cope with some high-spirited goldminers.

Aeroflot's supervisor, Jeremy Spake , is forced to put his foot down over excess baggage, flight dispatcher Elaine Pringle meets an admirer, immigration officer Eric Day faces recriminations after turning away a South African mother and child, and the King of Jordan is coming through.