Anthony is called in to bail out the Waldorf Niagra, a hotel that has problems with dirty rooms and an inattentive GM and owner.

Anthony travels to the Las Olas Resort in Panama and discovers that it's in the middle of nowhere and the cabs are unreliable. When he finally gets there, he finds bathrooms covered in an iron film, a bland pool area, and a restaurant with too many menu items for its own good.

The 24-room Sea Shell Motel in Virginia Beach is losing money. When Anthony arrives, he finds an older owner who doesn't want to change his ways and refuses to give refunds for poor rooms and lousy customer service. The owner's daughter and son-in-law have a plan to take over, but the other daughter has her own ideas.