A mother, obsessed with tracking the hit-and-run driver who killed her son, arouses Rossi's fighting instincts and leads to a human interest story with an unexpected payoff. Meanwhile, after Lou and Mrs. Pynchon have separate encounters with hostile citizens, Billie is assigned to find out if there's a story in the use of cars as weapons.

A helpless old lady in a wheelchair is dumped in a county office because of a bureaucratic wrangle, and this sets the staff onto a searing Tribune expose of shoddy nursing home practices. Billie gets a job at a nursing home for a shocking insider's report on care for the elderly, while Lou learns from a retired hat maker that, in too many cases, this country's old people are regarded as non-persons.

The city room hears that a radical group plans to kidnap a VIP at a publishers' convention attended by Lou and other Tribune executives. Lou, a reluctant delegate at the convention, fends off the aggressive job-hunting tactics of flamboyant newsman Jack Riley as Rossi and Billie try to get a lead on the kidnapping report.