A lightning storm in the real world has a disastrous effect on Claireparker, when everyone in the console seems to forget she even exists. It will take all her skill and ingenuity to make herself memorable before she disappears forever.

After entering the portal, Sgt Riley realises something is not quite right with the gang and that he has accidentally entered a parallel console. At first it seems far better than home, but after a while the novelty begins to wear off. Meanwhile, the gang and the newly powerful Kiki have to slow Rex down after he eats a super-speed pear in his game.

Alexia receives a gift from her Russian uncle: a red jigsaw block. But the block starts multiplying, and soon the console is overrun with coloured shapes falling out of the air. Can the gang discover how to get rid of them before they use up all of the console's memory?Meanwhile, Kiki is miserable when she discovers that she is the only character in the console without a back story. The others attempt to cheer her up by writing one, but they cannot quite agree on how it should go...