As express kidnappings grow rampant throughout Spain, Bárbara Vázquez becomes frustrated with the police force's inability to stop these crimes. She resigns from the police force and begins working at Zentral Risk, an insurance company whose star product is a policy with kidnapping coverage. The team conducts their first mission, which ends in an intense negotiation with one of the kidnappers.

The police suspect they are dealing with a Latinx gang war for control over the kidnappings. An incident occurs during the first negotation that alters the team's future. Roldán's methods put the group in danger.

After what happened at the container warehouse, Bárbara makes a bold decision. The police change their tone on the Latinx gang war. Santa grows suspicious of Bárbara .