112 dispatcher Bilal receives a report from Asma who cannot wake her friend Yasmina. Realizing that they must act quickly to save Yasmina, Bilal wants to send an ambulance. But Asma doesn't want an ambulance at all. Yasmina should just wake up, and Bilal should not interfere further. But what do they do at the address of a far-right politician?

After returning home from her husband's funeral, widow Ellen is startled by two young burglars who sneak through her house. Furious, she calls 112, where operator Joyce lends a listening ear and tries to calm her down. Especially when Ellen wants to take matters into her own hands and defend herself and her beloved dog Amadeus with the help of a bat.

112 operator Lieke has to deal with a false report about a suspicious situation. Geert often calls from his apartment and clearly wants to fight his loneliness. She brushes it off, but moments later another disturbing message arrives at the same address.