During a difficult evening shift, 112 operator Boudewijn receives a report about a suspicious situation. Possibly a drug deal involving firearms. But something doesn't seem right, and Boudewijn starts to have doubts.

Kees calls the emergency center in a panic when the heavily pregnant Maryam has contractions. Centralist Lieke tries to advise him. As soon as she hangs up, she realizes that something isn't quite right. She links it to an earlier phone call from her colleague Joyce about an agitated man who seems to have lost his pregnant wife.

Maikel calls 112 because a manager is injured in his snack bar. Maikel wants to leave as soon as possible, but dispatcher Bilal tells him to stay. The wound must be treated immediately. Maikel only agrees if Bilal agrees to a strange request: absolutely no police should be sent.