Roman may not be what Alice had in mind, but she finds a connection with him that surpasses her expectations. Meanwhile, Crystal wants to honor a passing friend with a funeral at The Sunshine Center, and Alonzo comes clean about a past relationship.

Ben is in for a surprise when his one-night-stand turns out to be Crystal's new assistant, Vivian.

When the self-help guru scheduled for a seminar at the arena is arrested for fraud, the staff struggles to find a replacement act. Heather's obsession with Ben grows, which inflames Roman's jealousy. Alice's fear of public speaking returns.