Ben's plan to get his employees to like him backfires.

Ben discovers Roman has no place to stay and reluctantly takes him in, Crystal harbors animosity for a certain ice dancing group, and Alice feels guilty when she fails to keep up with her "perfect man," Alonzo.

When Ben discovers its Crystal's anniversary with Billy, one of her ex-husbands, he encourages her to find him so she can get the closure she's needed from their relationship.