Susan's hoarding has left her unable to even get upstairs, but with a cancer diagnosis, she needs a clean place to rest. Brian's habit has damaged his relationship with daughter Heather. Jake is lucky to be alive, as his hoarding caused his home to burn down - twice.

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Cleaners Caz and Tee help Great Yarmouth woman Esther, who is under threat of eviction if she does not clear out her home. But they have only three days to do it. Emotional trauma is at the root of Nigel's problem and he receives a visit from fellow hoarder Janice, who makes him see the situation is totally out of control.