Emotions run high after Julie misconstrues a conversation she heard between France and Anna. Meanwhile, Leighton bonds with a night shift worker.

France pulls out all the stops for the big reopening, booking a celebrity shopper in the form of Kelly Brook. An unimpressed Gavin, meanwhile, crosses the line.

The fallout between Gavin and France is the talk of the store, even more so when Julie is temporarily promoted to manager. Plus, Katie makes a discovery.