Lorraine announces her big plans for Valco and Julie is distinctly unimpressed. Plus, Kieran's day is likely to be brightened by the return of a familiar face.

Gavin doesn't feel missed when he returns for his first visit as area manager, not even by Julie. Plus, checkout girl Katie 'enjoys' her first day back at Valco.

Lorraine's crisis management skills are put to the test when Valco is struck by a bout of the flu. Meanwhile, a hungover Katie struggles to deal with Neville.