Julie is welcomed back to a Lorraine-free Valco, although she's not her normal self. Meanwhile, Kieran realises that he's more like Andy than he thought.

Things go from bad to worse for Gavin and he decides to re-evaluate his life. Margaret, meanwhile, takes on a tall task in preparation for her niece's visit.

Julie is overjoyed when Gavin's search for Lorraine's replacement yields a surprising result. Meanwhile, disillusioned Andy reluctantly applies for another job.