Some days are more about educating pet parents than treating patients. Dr. K confronts an owner who is taking their marmoset on public outings. This is extremely dangerous for the marmoset and humans, as diseases can pass between them. Dr. Diaz sees a kinkajou with a breathing problem. The owners are making a husbandry mistake by keeping their house too cold for her. Kinkajous are from the much warmer climates of southern Mexico and Central and South America. Finally, Dr. K gets to see the fruits of her labor as she joins the South Florida Wildlife Center for a rehabbed pelican release.

It's business as usual at Dr. K's exotic animal E.R., until a stressed out Eurasian lynx is brought in for over-grooming and not eating. Dr. K suspects a large hairball to be at the root of the problem, and contemplates emergency surgery on the large cat. Dr. Thielen sees two emergency cases of her own, including a ball python that was brutally attacked by a feeder rat, and a rescued cockatiel that is in distress, trying to lay an egg. A lame baby chicken gets a new lease on life, while a recently neutered pot-bellied pig continues to heal and hopefully get rid of his "boy juices" smell.

A hedgehog attacked by a dog is brought into the clinic with a broken leg. Meanwhile, a 9-year-old chinchilla presenting with diarrhea becomes a life or death emergency.