Observational documentary revealing the inner workings of the central London thoroughfare, following the police officers hunting shoplifters and pickpockets, the Tube staff coping with rush hour and the retailers competing to entice customers through their doors.

A team of experts use Victorian methods to check for underground water leaks after dark. At the Langham Hotel, cleaners climb 30 foot ladders to get at the £30,000 chandeliers.

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