Trish and her deputy manager Natalie stage a youth unemployment initiative to impress the local MP, but things don't go according to plan.

Under pressure to hit targets, Karl and George are on an ill-fated stakeout, whilst Natalie resorts to teaching Bryony dubious new work skills.

Security guards Janette and Paul make unlikely heroes when Trish loses her mobile phone and Natalie gets in big trouble with a jobseeker.