Business is booming at Lotions and Potions, so Hexela hires Baldric to assist with customer support. Gretta is not happy with Baldric being gone all the time and decides to eat her feelings by partaking of the treats of Hansel the Baker. But Dwight is suspicious of Hansel.

Dwight and Gretta accidentally summon the Grim Reaper, who can't return to his realm without taking a soul with him.

Dwight, Gretta, and Baldric make Biffels (a Rogemorian cream puff) for Gretta's cultural history presentation in Mr. Hammond's class, but chaos ensues when they discover that the recipe is not scalable. Macklyn the Fox returns from his travels with grave news about a being known only as the memory thief.