The hunt is on for a new mascot. A popular, photogenic animal to publicise the zoo. Jurgen the gorilla obviously thinks it should be him, but the series narrator wants to meet all the residents, before deciding who the face of the zoo will be. With senior head keeper, Matt away at dancercise classes, Jurgen steps in as a 'knowledgeable guide' to introduce each of the animals - giving his less than accurate opinions along the way.

Who is the most dangerous animal at the zoo? Is it the zebra, the tortoise or the big cats? With keepers having to wear hard hats, ear protection and face visors around the birds, the rumour is that they are the most dangerous. Risky residents include the wattled crane, fish owl and lorikeet, but silverback gorilla Jurgen is unconvinced. Until he has a ferocious run-in with Ivan the speckled pigeon - who really doesn't like being called tiny.

Everyone in the zoo has a name except the newest arrival, a baby male giraffe. He'd like to chose his own name - but no one will listen. His overbearing dad wants him to have a strong and powerful name like Tiberius or Mungo. Jurgen the Gorilla has suggested Jurgen and the keepers have even worse suggestions including Poo, Dolly and Shingami. But just as the little giraffe's name is about to be plucked from a hat, a new name miraculously makes it into the running... How did it get there? And could it mean the giraffe might get the name he wants after all?