Gordon is back in Harper's Ferry, WV. With an owner who is living in the past, Gordon must perform one of the biggest personal and hotel makeovers he's ever tackled.

Gordon visits a hotel, restaurant and ice cream parlor in beautiful lakeside Chelan, WA that is struggling due to lack of business and little support from the local town. Gordon urges them take a deeper look at their business and relationships, and open their arms to the community.

Gordon Ramsay visits a hotel and event space in Newtown, PA, where the owner is blind to the various problems at play. Gordon attempts to propel the owner, and her uninvolved son, into taking back the reigns and addressing the issues head-on.