In the episode "Heaven Backwards," which unfolds in real time, Maddie is at a loss with how to help when Trish faces a crisis. But Maddie's good intentions may have a devastating effect on her roommate. Wes is struggling with a secret, which is compounded by the chaos happening in the house. Cynthia bonds with Craig, while Charlotte reaches out to Margarita for insight involving Maddie. And a disturbing truth comes to light at Springtime Meadows. Flashbacks highlight Wes' frenetic childhood, which may have set him on his current path.

Maddie's greatest fear comes true when Ellie discovers she's in rehab. Meanwhile, Charlotte presses Wes for information on Maddie's progress; and Wes, Vern and Craig spend an afternoon together.

Maddie and Charlotte attend an awkward party thrown by Rebecca's upper-class family and are horrified to see how they treat Rebecca for being in rehab. Meanwhile, Wes' ex-girlfriend shows up, claiming she's sober and bearing news of his brother; and Cynthia reconsiders her relationship with her fiancé.