Carter hires Holly's sister to help with his memoir; Shadrach has bully issues; and Coop follows his therapist's advice and tries to put his past to rest.

After an unexpected development in her personal life, Sophie gets drunk at work on the day of the department gala. Coop rushes to cover for her and in the process encounters the event planner, Natalie.

Coop and Natalie go on a date, but things go south after they return to Coop's place; Carter loses Zoe; Sophie needs help working things out with Jeremy; and Diane goes into labor