A crazed gunman holds an ex-girlfriend hostage in a massage parlor. He has already wounded one officer, who is now trapped in the building near the gunman. So begins the amazing true story of a hostage-taking ordeal, seen through the eyes of the crisis team that handled it, and told in their own words. Their goal, rescue the wounded officer, save the hostage, try to take the hostage-taker alive.

In 1994, a troubled single mother is found raped and murdered in her apartment. Was it one of the volatile men in her life? All possible suspects are eliminated and the case goes cold for three years, until a nine-year old girl is brutally raped and the DNA data bank offers a match.

1995 - Houston, Texas. A lonely man calls a dating service and gets more than he bargained for when he is met at gunpoint and robbed by his "dates". The women, dubbed "Thelma & Louise", lure men with the promise of sex but then drug and rob them. Who are they, and who is the mysterious puppet-master behind their actions?